Privacy Policy

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name
• Mobile number
• Email address
• Pickup and drop locations
• Trip details (date, time, distance, fare)

b) Payment Information

• Payment method details (cash, UPI, card, wallet)
• Transaction references (we do not store full card or bank details)

c) Location Information

• Real-time or trip-based location data during your ride
• Pickup and drop coordinates for route planning and safety

d) Device & Technical Information

• IP address
• Browser type or app version
• Device identifiers (for app performance and security)

2. How We Use Your Information

We use your information to:

• Book and manage taxi rides
• Communicate ride confirmations, updates, and support
• Calculate fares and process payments
• Improve service quality and customer experience
• Ensure safety, fraud prevention, and dispute resolution
• Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Information Sharing & Disclosure

We may share limited information only when necessary:

• Drivers: Name, pickup location, and drop location to complete your trip
• Payment Partners: For secure transaction processing
• Service Providers: Technology, SMS, or cloud service partners under confidentiality agreements
• Legal Authorities: When required by law, court order, or government regulation

All such parties are required to protect your information.

4. Data Storage & Security

• We store data on secure servers with appropriate technical and organisational safeguards
• Access is restricted to authorised personnel only
• Reasonable security practices are followed as per Indian IT laws
• While we take strong measures, no system is 100% secure. We continuously work to improve our safeguards.

5. Data Retention

We retain personal data only for as long as necessary:

• To provide services
• To meet legal, tax, or regulatory requirements
• To resolve disputes or enforce agreements

After this period, data is securely deleted or anonymised.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of data (subject to legal obligations)
• Withdraw consent for non-essential communications

To exercise these rights, contact us using the details below.

7. Cookies & Tracking Technologies

Our website or app may use cookies to:

• Improve performance and user experience
• Understand usage patterns

You may disable cookies via your browser settings, but some features may not work properly.

8. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact: